Agentforce and Einstein GPT are incredibly powerful — but they need proper configuration. We specialise in custom prompt templates, Flow orchestration, and data grounding to make your Salesforce AI deliver outputs that actually match your business needs.
Leadership bought Einstein GPT and Agentforce licenses. Teams turned them on. The result? Underwhelming outputs, frustrated users, and mounting ROI pressure.
Generative AI confidently invents facts. In regulated industries, one hallucination triggers compliance breaches.
Salesforce admins excel at automations. Prompt engineering? That’s an entirely different skill.
Einstein GPT needs clean data. Duplicate accounts and incomplete records produce messy, unreliable outputs.
Agentforce must orchestrate CPQ approvals, Service Cloud tickets, and Marketing Cloud campaigns — all simultaneously.
CFOs see Einstein line items. CROs demand productivity gains. But poorly deployed AI delivers neither.
Default templates work for demos. They fail in financial services, healthcare, and manufacturing.
Here’s how Kitsune Squad fixes this
We don’t just configure AI features. We solve the adoption problems that stop companies getting value from Salesforce AI.
Six proven solutions that directly address the challenges above
Fixes: AI Hallucinations
We configure Einstein’s Trust Layer, implement validation rules, and build feedback loops to catch errors before they reach customers.
Fixes: Data Quality Problems
Before deploying AI, we audit CRM data, clean duplicates, standardise fields, and ensure Einstein has reliable data to work with.
Fixes: Admin Skills Gap
We write custom prompts that pull the right context, match your brand, and structure outputs correctly — then train your team to maintain them.
Fixes: Integration Complexity
We wire AI outputs into Flows so responses trigger actions across Sales, Service, CPQ, Marketing Cloud, and external systems.
Fixes: Generic Language
We build sector-specific templates with the right terminology, compliance language, and process knowledge for your industry.
Fixes: ROI Pressure
We work in sprints, delivering quick wins and tracking adoption metrics so you can demonstrate value to leadership within weeks.
Here’s how our clients use Salesforce AI with proper prompts and flows
Instead of generic templates, our prompts pull account history, recent interactions, and opportunity details to generate emails that sound human, relevant, and timely.
Result: 40% higher reply rates, reps save 2 hours per day
AI reads incoming cases, summarises the issue, suggests priority level, and auto-assigns to the right team — all before a human even looks at it.
Result: 30% faster case resolution, fewer escalations
Post-call, AI extracts action items, updates opportunity fields, creates tasks for reps, and logs follow-up dates — all triggered by a Flow after the Activity is logged.
Result: Zero missed follow-ups, better pipeline visibility
Yes, Einstein GPT and Agentforce are included — but they use generic prompts. Without customisation, outputs are bland, don’t match your brand, and can’t pull in your specific data fields. We tailor prompts to your business, integrate them with Flows, and ensure they drive actual automation, not just text generation.
No. We handle all the Apex, Flow configuration, and Prompt Builder setup. Your team just needs to tell us what you want AI to do (e.g., “draft follow-up emails for closed-won deals”), and we build it. You’ll get a user-friendly solution that works from within Salesforce.
Most prompt templates and basic Flow integrations can be deployed in 2–4 weeks. Complex orchestrations (multi-step approvals, cross-object triggers) might take 6–8 weeks. We work in sprints, so you’ll see incremental value quickly — not months of waiting for a big-bang release.
That’s exactly why prompt engineering matters. We build in validation rules, test outputs against real data, and iterate until quality is high. Plus, we set up feedback loops so your team can flag bad results, and we continuously refine prompts to improve accuracy.
Absolutely. We work with your current Salesforce org — no migration required. Whether you’re on Sales Cloud, Service Cloud, or a multi-cloud setup, we integrate prompts and Flows into your existing processes without disrupting day-to-day operations.
Book a 30-minute strategy call. We’ll review your current Salesforce setup, identify quick wins for AI automation, and show you exactly how custom prompts and workflow orchestration can transform your CRM.
No hard sell. Just a proper conversation about your Salesforce AI goals.